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Saturday, September 26, 2009

Technologically Challenged

Anyone of you believe you are technologically challenged? Take to your heart guys, after reading this article, you will exclaim, "Ain' t seen anything yet". This is an excerpt From Wall Street Journal.

Compaq is considering changing the command "Press Any Key" to "Press Return Key" because of the flood of calls asking where the "Any" key is.

AST technical support had a caller complaining that her mouse was hard to control with the dust cover on. The cover turned out to be the plastic bag the mouse was packaged in.


Another Dell customer called to say he couldn't get his computer to fax anything. After 40 minutes of troubleshooting, the technician discovered the man was trying to fax a piece of paper by holding it in front of the monitor screen and hitting the "Send" key.


Yet another, Dell customer called to complain that his keyboard no longer worked. He had cleaned it by filling up his tub with soap and water and soaking the keyboard for a day, then removing all the keys and washing them individually.

A Dell technician received a call from a customer who was enraged because his computer had told him he was "bad and invalid." The tech explained that the computer's "bad command" and "invalid" responses ..... shouldn't be taken personally.

A confused caller to IBM was having trouble printing documents He told the technician that the computer had said it "couldn't find
printer." The user had also tried turning the computer screen to face
the printer -- but that his computer still couldn't "see" the printer.

An exasperated caller to Dell Computer Tech Support couldn't get
her new Dell Computer to turn on. After ensuring the computer was
plugged in, the technician asked her what happened when she pushed the power button. Her response, "I pushed and pushed on this foot pedal and nothing happens." The "foot pedal" turned out to be the computer's mouse.

Another customer called Compaq tech support to say her brand new computer wouldn't work. She said she unpacked the unit, plugged it in and sat there for 20 minutes waiting for something to happen. When asked what happened when she pressed the power switch, she asked, "What power switch?"

Another IBM customer had trouble installing software and rang for support. "I put in the first disk, and that was OK. It said to put in the second disk, and had some problems with the disk. When it said to put in the third disk, I couldn't even fit it in." The user hadn't realized that "Insert Disk 2" implied to- remove Disk 1 first.

A story from a Novell NetWire SysOp:


"Hello, is this Tech Support?"


"Yes, it is. How may I help you?"


"The cup holder on my PC is broken, and I am within my warranty period. How do I go about getting that fixed?"


"I'm sorry, but did you say a cup holder?"


"Yes, it's attached to the front of my computer."


"Please excuse me. If I seem a bit stumped, it's because I am Did you receive this as part of a promotional at a trade show? How did you get this cup holder? Does it have any trademark on it?"


"It came with my computer. I don't know anything about a
promotional. It just has '4X' on it."


At this point, the Tech Rep had to mute the caller because he couldn't
stand it. He was laughing too hard. The caller had been using the load
drawer of the CD-ROM drive as a cup holder and snapped it off the drive.

A woman called the Canon help desk with a problem with her printer.
The tech asked her if she was "running it under windows."
The woman responded, "No, my desk is next to the door. But that is a
good point. The man sitting in the cubicle next to me is under a window
and his printer is working fine."

Howzzat??! Enjoyed eh?

P.S : This is a mail i received few days ago. Real coincidence of the happenings are doubted.

With Love,

Shruti-Logo

Image Courtesy : Google Images

66 comments:

Shilpa said...

lol, that was really funny..
by the way, is your cup holder all right?

:D


shilpa

Shruti said...

@Shilpa
:P
Yes, my cup-holder is very good! Hope, yours doing great too!

Neha said...

hahahaha, too hilarious...god, people are so dumb kya? ek se badhkar ek incidences...all were way too funny...i still cant stop laughing...the cup holder, my goodness...cant see the printer, window ke under, and on and on..phew

Shruti said...

@Neha
Heheheh!! Still people are too funny!! Had a great laugh eh!? Am honoured :)
Thanks :)

Vrij said...

Fortunately, I cannot count myself on par with these nitheaads. I'm way too boring!

Mustaf said...

Even i have doubt regarding the originality of the incidents, but it is possible, if a person without any presumption just goes by the instruction, these are possible.

The cup-holder takes the cake, first i thought something else, then I saw "4x" and thought is it really something THAT? My poor corrupt mind :P. but withing moments, good spirit prevailed & i realized what it was talking about before continuing further on your post abt CD-ROM, areee sacchi...main itna bhi bura sochta nehi hoon :P

Shruti said...

@Vrij
Fortunate enuf eh?! :)

Shruti said...

@Mustaf!
I have seen many dumb-heads like these!
Migh! You have a corrupted mind i gues :P
Bad boy!

Mustaf said...

Are that is unfair yaaarr...main bola na end mein good spirit prevailed :), and didn't you hear "all is well that ends well", so I am a GOOD boy :D

And you have seen people like these!!!You shd have a post on your real life experiences...

Vrij said...

Yes. Are those folks not fortunate enuf to have their stories forwarded to the entire world? Wat say?

Shruti said...

@Mustaf
Shakespeare did a mistake by writing, "All is well that ends well" :P

Real life experiences, if read by the concerned people will hurt them! So......

Shruti said...

@Vrij
Though their stories are read world-wide, it portrays their dumbness

Sat_hi_sh said...

Ha ha ha ,with customer care we cud jus ask abt anythin :D

My friend works with a leading Mobile customer support ,some ppl called him & asked whether tickets were available for SHIVAJI :P

Shruti said...

@Sathish
Feel pity for those people!!
:D

Being Pramoda... said...

HI Shruti,

hahahah...good one..enjoyed aloott..

hey whr is the return key on key pad..?? i didnt understand that ,,,:(...

R S V said...

good job done...
once upon a time I used to belong to that category!!

vEnKy said...

OMG the return key means "Enter" not Backspace shruti.

My 7yr old cousin started operating PC when she was like 4 or five without even knowing to read even she never asked such question. I bet these questions were asked by Americans they are really dumb at this.

I called up Malwarebytes anti-malware for support for update problems i ended up supporting him and fixed the problem myself.

And Mail me that foward i wanna send it to my frnds. My mail id is in my blogger profile.

ScarletTd1ar1es said...

lol. that was awesome.

Shruti said...

@Prams
Thanks!
As venky said, the return key is 'Enter'
:)

Shruti said...

@RSV
Really!?
Now you are a computer wizard rite?!

Shruti said...

@Venks
Hey, thanks :)
Thookathula thatu thadumari i was typing :P

These days kiddo's are really advanced :)

Will send you :)

Shruti said...

@Scarlet diaries
:P
Thanks :)

R S V said...

hey was that sarcastic??

Shruti said...

@RSV
Have you ever seen me being sarcastic?!

Swaram said...

Ha ha ha!

Wonder hw the customer care guys afford to remain sane :P

Shruti said...

@Swaram
:P
Pity on them!!

Bharathi said...

I read it already somewhere and felt like a tech genius after reading. Nice refreshment though.

Shruti said...

@Bharathi
:P
Even i felt the same!

RAM said...

Hilarious. that too cup holder one was too witty. :)

Vishnu said...

lmao.. its hard to imagine guys like these..

Singh Amit said...

funny one... :)
Enjoyed a lot.. :)
These people are great...at least they make us laugh... :)

Cheers!!

Naveen kumar said...

ROFL ! .... pity on the tech support guys :P

The Aspirant said...

this is really a great one.......
too funny....

Ekam said...

Lol! That was hilarious:D

BK Chowla said...

It seems that I have a lot to learn.

Sourav !!! said...

This post reminds me of my Ex. boss, who could use his laptop at best as a digital photo frame, with all his family photo-graphs and when I suggested him to hang the laptop on the wall, with all his sweet 'memories' .. He actually did it !

A light read and a nice share .. !

Shruti said...

@Ram
Thanks :)
Yes, it is!!

Shruti said...

@Vishnu
Hey welcome to my space!
People are so dumb!!

Shruti said...

@Amit
You are correct!! We are having a good laugh by these :P

Shruti said...

@Naveen
Yes :P
Pity them!!

Shruti said...

@The Aspirant
Yes it is hilarious!
Thanks!!

Shruti said...

@Ekam
:P
Thanks

Shruti said...

@ BK Chowla
art is long and life is short!
We learn daily!!

Shruti said...

@Sourav
All bosses are like that eh?!

Makk said...

lolzzzz

well thats why our BPOs are encashing...money round the clock...


I am grateful towards all above and rest of costumers...

lolzzzzz

:D

Shruti said...

@Makk
Its not easy to teach dumb people!

Sid 'Ravan' Kabe said...

Super....cupholder....awesome!!!!

Shruti said...

@SiD
Thanks :)

HaRy!! said...

he he call center la ithu yelam sagachama appa :)!! enoda frnd working in Dell...lotsa comic stories like this!!! especially when yu get call from these americans! :) ..ho ho...hey puthu post pakalaya?

Srividya said...

hey,,seeing this we r brainies..it seems we know lots n lots in a computer!![lol]

Shruti said...

@Hary
cha i feel pity for all those fella's who are in call center! Un post yenakku update aala!! :(
Will see now!

Shruti said...

@Sri
nammalam genius la!! Project panrappo dan namakku yevlo arivu irundhudhu nu i know!! :P

srividya said...

hey its true la....edho theriyum la??

Shruti said...

@Sri
Ya da :)
Edho theriyum la!

pawan said...

This post was a complete whacko!
How could I even miss it?!

Well, one of the best comedies I have read in a real long time!

Cheers!

Btw, Happy Dussehera!

Shruti said...

@pawan
Complete whacko eh??
Thanks and wishes to you too!!

evanescentthoughts said...

Had read this but commenting late gal.. very funny collection.. my favourite ""bad and invalid" :))

Shruti said...

@Avada
Thanks a ton ash-win-i

pra said...

HA....HA...HA...I couldn't stop laughing!!I am no that handicapped but... I still think I am technically handicap!! My husband many times has a good laugh due to me!!And I keep away from computer for few days. Even my daughter is better than me..

Makk said...

When did i say Indians are supposed to do easy tasks??

you see chandrayan...

So keep it up!

Njoy the feel of being an proud INDIAN!!

Shruti said...

@Pra
Its not a difficult task to learn computer!
I myself learned, so you can do it easily!!

Shruti said...

@Makk
Yeah yeah!!
:)
Proud to be Indian :)

Guria said...

And to think I thought I am computers handicapped!

Funny incidents! :D

Shruti said...

@guria
Thanks yaar :)

Prads said...

Nice one to laugh for a while ...
good collections shruts...

Regards,
Prasee



plzzz infrm me abt ur new blog updates

Shruti said...

@Prasee
Thanks..
I guess you din't receive my msgs!

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